COSMIC CANINE — PRIVACY POLICY

Last updated: November 21, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Cosmic Canine, 1101 Ohio Drive, Suite 101, Plano, Texas 75093.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website.
• Country refers to: Texas, United States
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Website refers to Cosmic Canine, accessible from https://www.cosmiccanine.com/
• You means the individual accessing or using the Service.

COLLECTING AND USING YOUR PERSONAL DATA

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information including, but not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Additional items collected

• Name and job title
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers and other diagnostic data.

WHAT WE DO WITH THE INFORMATION WE GATHER (PURPOSES OF PROCESSING)

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service
• To manage Your Account
• To contact You
• To provide You with news, special offers and general information
• To manage Your requests
• For business transfers
• For other purposes such as data analysis, identifying usage trends, evaluating marketing effectiveness, and to improve our Service, products, services, marketing and your experience

Additional purposes:

• Internal record keeping
• We may periodically send promotional emails about new products, special offers or other information which we think You may find interesting using the email address which You have provided.
• From time to time, we may also use Your information to contact You for market research purposes. We may contact You by email, phone, fax or mail.
• We may use the information to customize the website according to Your interests.

SHARING / DISCLOSURE OF PERSONAL DATA

We may share Your personal information in the following situations:

• With Service Providers
• For business transfers
• With Affiliates
• With business partners
• With other users (if applicable)
• With Your consent

We will not sell, distribute, or lease Your personal information to third parties unless We have Your permission or are required by law.

We may use Your personal information to send You promotional information about third parties which We think You may find interesting if You tell Us that You wish this to happen.

RETENTION OF YOUR PERSONAL DATA

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction.

DELETE YOUR PERSONAL DATA

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may update, amend, or delete Your information at any time by signing into Your Account (if applicable) or by contacting Us. If You have previously agreed to Us using Your personal information for direct marketing purposes, You may change Your mind at any time by writing to or emailing Us at:

k9help@cosmiccanine.com

SMS COMMUNICATIONS & CONSENT

By providing your phone number through our website forms, you consent to receive SMS messages from Cosmic Canine, including appointment reminders, service updates, and occasional promotional messages. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP or request assistance by replying HELP.

We do not sell, rent, or share your mobile phone number with third parties for marketing purposes. Your information may only be shared with service providers who assist in delivering our SMS communications.

DISCLOSURE OF YOUR PERSONAL DATA

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• comply with legal obligations
• protect and defend Company rights
• prevent wrongdoing
• protect user safety
• protect against legal liability

SECURITY OF YOUR PERSONAL DATA

We are committed to ensuring that Your information is secure. In order to prevent unauthorized access or disclosure, We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information We collect online.

TRACKING TECHNOLOGIES AND COOKIES

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information.

A cookie is a small text file that is stored on Your computer when You visit our website. This cookie helps analyze web traffic or lets You know when You visit a particular site. Cookies allow web applications to respond to You as an individual. The web application can tailor its operations to Your needs, likes and dislikes by gathering and remembering information about Your preferences.

We use traffic log cookies to identify which pages are being used. This helps Us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help Us provide You with a better website by enabling Us to monitor which pages You find useful and which You do not. A cookie in no way gives Us access to Your computer or any information about You, other than the data You choose to share with Us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but You can usually modify Your browser setting to decline cookies if You prefer. This may prevent You from taking full advantage of the website.

• To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add on for your browser.
• To turn off ads personalization from Google or any of the other participating ad networks, visit ad opt-out.

LINKS TO OTHER WEBSITES

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

Once You have used these links to leave our site, You should note that We do not have any control over that other website. Therefore, We cannot be responsible for the protection and privacy of any information which You provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

COMPLIANCE WITH EU CONSUMER RIGHTS DIRECTIVE

In compliance with the European Union (EU) Consumer Rights Directive, We provide an easily accessible link to information about the EU’s Online Dispute Resolution (ODR) resources. These resources allow EU consumers to learn about available dispute resolution bodies and options for resolving complaints related to online purchases with the possibility of reaching an out-of-court settlement. To access this information, please visit here.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 13.

CHANGES TO THIS PRIVACY POLICY

We may update Our Privacy Policy from time to time.

CONTACT US

If you have any questions about this Privacy Policy, You can contact us:

If You believe that any information We are holding on You is incorrect or incomplete, please email us at k9help@cosmiccanine.com or write to us as soon as possible at the address below. We will promptly correct any information found to be incorrect.

Mailing Address:
Cosmic Canine
1101 Ohio Drive, Suite 101
Plano, Texas 75093

You may request details of personal information which We hold about You under the Data Protection Act 1998.

ACCESSIBILITY STATEMENT

Updated: October 5, 2022

General

https://www.cosmiccanine.com/ wants to ensure that its services are accessible to people with disabilities. Cosmic Canine has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on https://www.cosmiccanine.com/ makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Cosmic Canine to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The https://www.cosmiccanine.com/ accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Cosmic Canine continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, We also regularly scan https://www.cosmiccanine.com/ with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on https://www.cosmiccanine.com/ fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on https://www.cosmiccanine.com/ or require assistance with any part of our site, please contact us during normal business hours and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Customer Support as follows:

Email: k9help@cosmiccanine.com

TRADEMARK NOTICE

CLARITY™ and COSMIC CANINE® are proprietary trademarks owned by MJK9 Ventures, LLC.

COSMIC CANINE® is a federally registered trademark. Unauthorized use, reproduction, or imitation of these marks, or any confusingly similar marks, is strictly prohibited and may result in legal action.